FAQ

Frequently asked questions

Tell us the subject, level, and schedule you need — we match you with a verified tutor who fits, or you can browse and choose one yourself.

Yes. Every tutor goes through an identity and background verification step before their profile goes live.

Parents and tutors can reschedule from their dashboard up to 12 hours before a session, at no extra cost.

You can subscribe to a monthly plan or pay per session. Payment is confirmed by our team after bank transfer, and your session credits are added to your account.

Yes, you can upgrade, downgrade, or cancel your plan at any time from your parent dashboard.